quite easy with a relatively user friendly site
one has a choice of ordering as a registered or non-registered purchaser
imagine my surprise when the package arrived BEFORE payment was made ... !
efficiency to the max; contacted the firm and informed accordingly
also highlighted the slipshod packing, IF it can be called that
it was a mere plastic bag with two thinner plastic bags inside
when informed of the condition of the package,
aiyoh personnel claimed not a single bit was visible when sent to Skynet
and that they would need to check with Skynet
fine, said i, and payment was made in the meantime
even though i had half a mind to reduce the amount
for apparent poor and slipshod, devil-may-care service
in addition to a squashed box
'tis understandable stock is stored in warehouses or on shelves
collecting dust along the way
but this is bad ... the tissue pictured was only halfway through wiping
the enclosed rubber mat
fair questions given the above would be:
doesn't the business and/or its personnel care
or have some sort of SOP when prepping orders?
staff oversight? what if i said the package did not reach me?
and i refused payment?
or are there disgruntled personnel trying to sabotage the company?
i get two queens each but am short a pawn for the black ...
with a little 'extra' thrown in ...
would i give my custom to aiyoh again?
mebbe ... if only to give them another chance
would i recommend aiyoh?
i strongly suggest clearing up any doubts and questions before placing your orders
for now anyway as they've yet to update me on the status of their "packing"
i don't mind paying for shipping but RM20 for plastic bags and a squashed box?
i get better packing from individuals selling new and used tackle ... at better rates, too
No comments:
Post a Comment