AEON Jusco sucks BIG time

My input to AEON Japan. Leave us see if there be any proper follow up and action.
Certainly not worth it at all since the phone died within 18 moons.
Wither consumer rights in this land of ours?
Buying via interest-free instalments is much better; less hassle and miniscule administrative fee (compared with interest changed by establishments such as aeon or courts).

Dear Motoya Okada-san,

Bought a SONY mobilephone through AEON Credit, Equine Park branch in Serdang, Selangor in 2008. Made full payment via required number of post dated cheques at the same outlet. The AEON Credit staff banked in two cheques early in 2008, before the instalment due date, TWICE. This in turn caused a fine of RM100.00 imposed by the bank, TWICE. In addition, I had to borrow money from friends and rush to the bank. Your incompetent employees rebanked in the cheques late as a result of the cheques being returned. Account was paid up and closed in 2009. Your incompetent malaysian AEON Credit employees have the cheek and gall to harass me, via phone calls and text messages, including visits to the home during weekends, for late charges arising from their own incompetence.
I refrained from writing in 2008 after an AEON Credit employee assured me the matter would not be pursued after I'd faxed them my bank statement to show the bank charges imposed. Three years later after the account was closed, your incompetent malaysian employees are now harassing me for payment of late charges that arose through no fault of mine. This continues despite the AEON Credit collection department personnel, Sharina/Sherina, and customer service employee, Nita/Neeta, [sic] confirmed the facts of the case and assured me that the charges will be waived and that a letter to that effect will be mailed to me soon. Right now, another text message arrived from 012-8091587 informing of another home visit over the weekend to "discuss about payment matter". These are the numbers that sent text messages since this October alone: 014-7218911, 016-2112318, 016-3300221, 016-2111288, 016-3322328, 012-8091587.
Appreciate some proper professionalism instead of the ongoing mindless incompetence at work here.

Thank you.